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Mapp certifica Floox come partner strategico del mercato italiano

Floox.it specializzata in progetti di Marketing Automation per e-commerce è stata individuata da Mapp tra le realtà italiane altamente competenti, con capacità e risultati comprovati

Milano, 30 giugno 2021 – Mapp, il fornitore internazionale di Marketing Cloud incentrato sui customer insight, ha annunciato che Floox è la prima realtà a superare la certificazione del nuovo programma di partnership sviluppato per selezionare partner strategici con cui portare sul mercato Italiano un binomio di tecnologia ed esperienza specifica per la crescita degli e-commerce e del Retail.

9 anni di esperienza nella Marketing Automation per eCommerce e 18 anni di esperienza nel mondo eCommerce a 360 gradi permette ai professionisti di Floox di realizzare progetti strategici di marketing automation per ecommerce che incrementano le vendite, la marginalità, lo scontrino medio ed il customer lifetime value.

Sono 4 i professionisti di Floox che hanno superato i 3 esami necessari ad ottenere la certificazione dopo aver sostenuto 30 ore di formazione, workshop ed esercitazioni in piattaforma. Nei prossimi 3 mesi i professionisti certificati di Floox diventeranno 6.

“Il nuovo programma di partnership è impegnativo e richiede competenza comprovata. In Mapp abbiamo trovato una soluzione di alto livello da inserire nel nostro portfolio tecnologico che ci permette di scaricare a terra strategie complesse che portano crescite concrete” spiega Riccardo RodellaCEO di Floox.

Tra i fondatori di Floox Francesco Chiappini di Ecommerce School, la scuola di formazione per Store Manager più riconosciuta in Italia. “La profonda conoscenza del mondo eCommerce e la formazione di altissimo livello che portiamo nei reparti Marketing dei nostri clienti, sono la chiave per progetti di Marketing Automation che portano risultati concreti” spiega Francesco Chiappini.

Come funziona il Partner Program di Mapp
Il Global Partner Program di Mapp è un programma disegnato appositamente per offrire alle aziende partner, sia consulenziali che tecnologiche, una soluzione di marketing cloud scalabile che mette al centro della propria offerta commerciale i dati di prima parte, la visione olistica del cliente e la marketing automation.

I vantaggi
I partner di Mapp, che necessitano di soluzioni digitali per i propri clienti, avranno accesso a Mapp Cloud, la suite di marketing all-in-one che consente di raccogliere dati a livello centralizzato da tutte le property digitali delle aziende, di trasformarli in preziosi insight sui comportamenti e le preferenze multicanale dei clienti grazie al motore di Intelligenza Artificiale della soluzione e, infine, di orchestrare il customer journey in maniera fluida e altamente personalizzata via email, SMS, mobile push, messaggi in-app e sui siti web di proprietà delle aziende clienti, in base ai customer insight generati.

Il programma consente ai partner di aiutare i propri clienti a massimizzare il valore delle strategie e degli investimenti in digital marketing, affiancati da un team di supporto e customer success. Per i fornitori di servizi strategici e rivenditori di software, il programma si concentra sulla valorizzazione delle interfacce e delle estensioni di Mapp Cloud, mentre i partner tecnologici potranno espandere le possibilità di scambio dati con sistemi terzi. La tecnologia di Mapp è certificata in accordo con gli standard di rilevanza internazionale, tra cui ISO 27001 e ISO 27018.

Supporto locale in italiano, un programma di formazione e affiancamento, piano di commissioni e condivisione delle opportunità commerciali, sono le principali caratteristiche del piano di crescita che Mapp mette a disposizione dei propri partner selezionati.

“In Floox abbiamo trovato una competenza, una preparazione e una concretezza davvero notevoli. La cooperazione è tanto più importante in questi tempi difficili e con questa prima certificazione vogliamo promuovere lo scambio e lo sviluppo congiunto delle migliori pratiche nel marketing digitale insieme a collaboratori preparati ed entusiasti, con cui siamo orgogliosi di aver stretto una partnership certificata.” afferma Nicola LiveraniSenior DirectorPartner Global di Mapp.

Informazioni su Mapp
Marketer e specialisti dei dati dovrebbero sempre potersi concentrare sul loro core business invece di passare il loro tempo a domare la tecnologia che c’è dietro. Con la piattaforma di customer experience insight-led Mapp Cloud, i responsabili d marketing hanno più tempo per l’essenziale e possono posizionare i messaggi del loro marchio nel miglior modo possibile. Attraverso la customer intelligence e la marketing analytics, le aziende ottengono facilmente ed efficacemente insight sui clienti cross-channel dai dati, che a loro volta consentono attività di marketing altamente personalizzate. I clienti di Mapp beneficiano di campagne cross-channel personalizzate e auto-ottimizzanti basate su modelli predittivi alimentati dall’AI. I messaggi automatizzati possono così essere inviati nel canale di marketing ideale, nel momento migliore e con la giusta frequenza di contatto. Grazie alla potente personalizzazione one-to-one, si ottiene il massimo coinvolgimento e la fidelizzazione dei clienti a lungo termine.

Mapp ha uffici in sette paesi. La piattaforma di marketing digitale di Mapp aiuta oltre 3.000 aziende a distinguersi dalla massa. I clienti di Mapp includono Argos, Ella’s Kitchen, Expert, Freesat, Lloyds Banking Group, MyToys, Pepsico, Quint, Vivienne Westwood e The Entertainer.

Contatti stampa:
Agenzia di PR: Martinengo & Partners Communication
Cinzia Martinengo/Silvia Boniardi
02 4953 6650
cinzia.martinengo@martinengocommunication.com
silvia.boniardi@martinengocommunication.com

Contatti Mapp:
Giorgia Bellato – Team Lead, Field Marketing
348 79 50 702
giorgia.bellato@mapp.com
www.mapp.com

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SALA STAMPA CLIENTI

ULTIMI COMUNICATI

SERVICES / CRISIS COMMUNICATION

Vulnerability Analysis

Thanks to our experience, we can analyze a company’s risks and possible vulnerabilities in order to plan the management strategy of a possible crisis in a completely customized way

Assembling a crisis team and a ‘Crisis Communication Handbook’

Having a team dedicated to crisis communication is fundamental for any client who knows that they’ll need to be able to count on people who are specifically trained to deal with such situations, should the need arise. Moreover, the drafting of a Crisis Plan will allow everyone to follow standard and proven procedures, ensuring that everyone is always up to date on the progress of the crisis.

Crisis simulation and control

Simulating a crisis in order to understand possible problems and weaknesses is fundamental for avoiding mistakes during the communication of an emergency. This is why we organize, with the cooperation of the client, annual simulations, and crisis tours in order to always be ready for a possible real-life situation.

SERVICES / ADVERTISING

Online & offline ad campaigns

Through our direct contacts with the media, we create multi-channel advertising campaigns that integrate online and offline messaging in order to maximize visibility. We also design targeted campaigns for specific audiences. In short, we’re always experimenting with new and unconventional ways of communicating, to ensure that the client’s image and message are always memorable.

Dynamic and out-of-home advertising

We realize advertising campaigns in Italy’s major cities, communicating through street posters, dynamic advertising on public transit vehicles, and interactive billboards.

TV, radio, and web commercials

We support customers in choosing the most suitable media through which to convey their message using the major Italian networks, creating spots for TV, radio, and/or the web, maximizing both the investment and the return.

Merchandising & gadgets

From branded shopping bags to pen drives, our network of suppliers makes it possible for us to provide merchandising support for virtually any type of campaign.

Video production

Thanks to our team of experienced video makers, we create institutional videos, short illustrative videos, and commercials that can directly engage the audience in a very short time.

Website development and SEO

Now that the web is the heart of communication, it’s essential to keep your website always updated and indexed because it’s the primary showcase of any brand or product. We can do that for you, adapting texts and content to SEO parameters.

SERVICES / SALES PROMOTION

Sales calls

Sales calls are the first contact we make with the trade. This allows us to introduce the customer and get a sense of the destinations and products with the aim of improving the awareness and perception of your product.

In-house presentations

We organize in-house presentations for potential customers of the brand, so that we can present the products directly to those who will be dealing with them every day.

Road shows

We organize itinerant events that will allow you, in a single “tour”, to make direct contact with the main players in your industry, giving you the opportunity to make yourself known and create personal relationship of trust while also optimizing time.

FAM trip

We organize familiarization trips. A firsthand encounter with a product or service keeps the experience alive in the agents’ minds and helps them to provide more complete and compelling information to their customers.

Co-marketing with retailers

Sponsoring your brand in partnership with a retailer has several advantages: loyal retailers will be willing to take your product or service seriously, resulting in an symbiotic exchange of knowledge, loyalty and values.

Trade fairs and workshops

We organize fairs and workshops, supporting the customer with our presence at their stand, which in turn facilitates first contact with the Italian trade.

DEMs and newsletters

We create and distribute DEMs and newsletters to the trade. This is an effective tool aimed at stimulating immediate interest in the product among a wide audience in a very short timeframe.

SERVICES / MARKETING

Visual communication

We support our clients in the development and production of promotional materials thanks to our team of graphic designers and producers, always on hand to devise original and impactful solutions. Our agency can create brochures, posters, merchandising, posters, graphic design for trade fairs, etc.

Direct marketing

Direct contact with the consumer is a strategy that often pays off. Martinengo & Partners Communication realizes in-store promotions, market surveys, telemarketing plans, ad campaigns for social media and the best websites, direct mail, and email marketing campaigns.

Advertising campaigns

Thanks to the experience of a team of professionals in the field, we are able to support our clients in all phases of an advertising campaign: from the concept to the claim, from the organization of targeted photoshoots to the realization of videos and soundtracks.

Media buying and planning

We deal with online and offline ad planning, providing the client with every tool for measuring the investment and targeting the campaign in order to best position their message.

Content marketing

Given the ever-increasing influence of the web on consumer behavior, we have made content marketing one of our strong points. As such, we create relevant content in collaboration with the major bloggers, influencers, and multipliers of each sector with the aim of maximizing the client’s web reputation and optimizing their position on search engines.

SERVICES / REPRESENTATIVE OFFICE

Representative office, your partner in profit

We support foreign companies that want to establish themselves in the Italian market through a representative office managed by a professional staff, experienced in the field and present for years in the Italian market.

After assessing the current position of the client on the Italian market, we deploy our deep knowledge of this market to design and develop sales & marketing, communication, and public relations strategies aimed at growing the presence of the brand in Italy and increasing sales.

Starting from a market analysis and the constant gathering of market intelligence, we elaborate a strategy that will lead to a smart positioning of your brand and the achievement of the set goals. An ongoing exchange of information and monthly reports that measure results (Key Performance Indicator) will allow us to update the strategies in real time so that they are always functioning optimally.

From our prestigious headquarters in the center of Milan, we support foreign companies that want to establish themselves in the market of Italy and Italian Switzerland through a representative office managed by a professional staff, experienced in the field and active for years in the market.

Through our network of international partners we can offer the same services in the areas of the world of greatest interest to our customers.

SERVICES / EVENTS

Organization of multi-target events

Whether it is an event dedicated to the press, a corporate event, or a public event, we know how to offer our clients creative and original solutions to promote themselves. The most suggestive locations, the most reputable caterers, the most advanced audio-
video services, and the most professional hospitality staff: these are all at our disposal for organizing truly unique events for our clients.

Press events

The organization of press events is a fundamental part of our press office and public relations activities. From press conferences and sneak previews to press breakfasts, trips and site inspections: we manage every kind of event with the same passion and attention to detail.

Trade events

Workshops, road shows, trade fairs, congresses, conventions, corporate meetings, and corporate events are essential from a communication perspective. Our team designs successful trade events, involving the best professionals of the sector.

Consumer events

We propose creative and unconventional solutions designed to make the brand and the product unforgettable for the consumer.

SERVICES / DIGITAL PR & SOCIAL MEDIA

Planning social media presence

It all starts with defining a communication strategy, the ideal way to establish the client’s goal and the message they want to convey on social media, followed by the drafting of an editorial calendar that creates a synergy between the platforms, using the most suitable language for each of them.

Community management

We manage social communities for our clients in order to generate interaction between the brand and its fan base. To further stimulate engagement, we create contests and online games tailored to the brand’s followers.

Social media advertising

We create customized advertising campaigns for each social media platform, further personalized to suit the target, the budget, and the goals established at the outset.

Brand reputation monitoring

We offer our clients the best tools for monitoring online reputation, so that we can intervene in the best way in case of crisis.

SERVICES / PUBLIC RELATIONS

Press office

Having a press office is fundamental for a good multichannel communication strategy. With a deep understanding of the various media and their specific languages, our team of experts can support clients in the planning and development of a media relations strategy across all sectors. From the production of content to the composition of an effective press kit; from individual press trips to media events; from the creation of dedicated newsrooms to follow up activities: we have the right tools to support every kind of company in its communication efforts.

Digital PR

Online channels are becoming an increasingly privileged point of communication because they’re such an easy reference point for consumers. Thanks to the spread of the internet and smartphones, consumers are more inclined than ever to search for information and read news, articles, and reviews directly online. Our agency creates strategic online communication activities with the aim of increasing the perception of a brand both through the creation of edited user-generated content and SEO, and through a network of bloggers and influencers with whom we work closely. No less important are the monitoring and analysis of web reputation that we conduct, using the best platforms to help the client to have the most effective online presence.

Corporate press office

We devise and implement corporate media relations strategies that are useful in supporting companies that are already well-known on the international market as well as those that are entering the Italian market for the first time or are in the process of rebranding or start-up. Based on the initial brief from the client, we create background material such as company profiles and institutional photos, videos, and brochures, and organizing events like press conferences, round tables, and personal interviews. This ongoing activity allows a constant dialogue with our clients.